We help our customers to create innovate design build digital ecosystems that transform their business

Service Description

We integrate and managed the continuos learning of the most powerful chatbot tools of the market (Google Dialogflow, Amazon Lex).

Chatbot is a digital assistant that combine neuro-linguistic programming (NLP) and artificial intelligence algorithms (AI), to receive orders and to generate smart conversation through instant messaging and voice interfaces, considering the user profile, the conversational context, and one o multiple knowledge bases.Blve guarantee the integration and learning with these practical applications for your business:

Upselling products.
Products and services discovery.
Frequently asked questions (FAQ).
Post-sales attention.
To run a routine process of system changes (user data updates, subscription plans renew, etc).
Reminders or event notifications.
Collect data: demographic, dates, notes, etc.
Get, classify and catalog client’s multimedia content.
E-health.
ERP Assistance.

• Skills

  • Speech2Text
  • Text2Speech
  • NLP
  • Artificial Intelligence
  • Machine Learning Systems
  • Semantic Analysis
  • Spelling checker
  • Knowledge DB/Conversations
  • Contextual Content
  • Phonetic equivalences
  • SMS
  • USSD
  • Facebook Messenger
  • Telegram
  • Twitter
  • Amazon Alexa/echo
  • Live Chat
  • Salesforce Chat
  • Whatsapp
  • Apple Siri
  • Google Assistance

Service Description

Expose your products and services through all possible user interfaces, managed from a single management console.

We offer a multichannel digital ecosystem that allows the publication of information tailored to the needs of a mobile cellular operator. It has a programming logic that can adapt and deploy an entry through all possible user interfaces: WEB, Mobile WEB, SMS, USSD, mobile APPs, Chatbots and social networks, and instantly from a single management console. 

It applies to: corporate portals, shop terminal, upselling plans, captive portals, self-provisioning, online customer service and entertainment. We seek to improve the display of products and services and increase user satisfaction, renewing and modernizing the brand. Optimize positioning in search engines and social networks help reduce customer time at CAU, to simplify and reduce the time on the distribution processes information.

• Skills

  • Drupal.org 100% open source
  • PWA
  • AMP
  • Reliable
  • Fast
  • Engaging
  • Adaptive Design
  • Integration WEB services
  • Multi-interface
  • Search Engine Optimization (SEO)
  • Cross categorization
  • User Experience

Service Description

We integrate and support a powerful multiple-interface helpdesk plattaform that improve the costumer attention experience, automizing and centralizing diferents attention’s channels.

Blve has a Zendesk certificated staff that guarantee immediate support to the integrated solution.

 

• Skills

  • Zendesk
  • Webchat
  • FB Messenger
  • Facebook’s coments
  • Tweets
  • Email
  • Phone Calls
  • Mobile web
  • SMS
  • USSD
  • Mobile App SDK
  • Android
  • IOS

Service Description

Services, warranties, and service level agreements (SLA) for government administration, support, configuration and maintenance of digital platforms housed in a scheme of cloud computing.

• Skills

  • AWS
  • Configuration
  • Availability
  • Capacity
  • Continuity
  • Incident management
  • Event management
  • Release and deployment
  • Validation and Testing
  • Information security

Service Description

Develop tailored solution, ensuring the application of the best practices of software engineering for the design, construction and maintenance of systems and platforms.

Our team of specialists is able to overcome the complexity of the infrastructure of cellular operators to provide modern and flexible solutions.

The work is carried out within the framework of an agile software development methodology: SCRUM.

• Skills

  • Agile development
  • Scrum
  • PWA
  • AMP

Service Description

Quickly build value-added dialogues, broadcasts mass messages, group messages, enabling it to offer new services via any mobile phone with our robust SMSC and USSD gateways.

• Skills

  • Restcomm-Connect

Service Description

Enter the self-management of customers, product sales and digital content through social networks, SMS, WEB, mobile WEB, mobile App, IVR, and Chatbot.

It’s a platform to integrate the management of the sales cycle of own Premium and third parties content (tones, music, pictures, videos, text, games, apps, or combinations). It includes shop cart and purchase history, bookmarks, user profiling and automatic recommendations.

It’s an Open source solution, widely documented and proven. It’s easy to integrate API or third party services. Use the latest (Responsive design, HTML 5, CSS 3, jQuery, Ajax, etc.) WEB technologies. Integrated with social networks (participatory approach: comments, vote and share). Detailed real time reports. Interface for channeling complaints and suggestions of users per transaction.

• Skills

  • Responsive design
  • HTML 5
  • CSS 3
  • jQuery
  • Ajax
  • PWA
  • AMP
  • Multi-interface

Service Description

Recognize and reward your customers through a loyalty program based on the frequency of purchase, subscriptions, recharge and actions within a digital ecosystem.

We offer a loyalty multi-interface platform to creates a program to recognize and reward users of a cellular operator, based on consumption and actions within a digital ecosystem. It suggests a scoring system through which users achieve awards levels and consume awards located there. The system allows cross-promotions.

• Skills

  • Responsive design
  • HTML 5
  • CSS 3
  • jQuery
  • Ajax
  • PWA
  • AMP
  • Multi-interface

Service Description

Promote and sell value-added services by subscription plans associated to entertainment needs and stimulus.

We offer a consumer 360 digital ecosystem oriented to entertainment and gratification, which integrates streaming music services like Deezer and Spotify, among others, and videos, that allow easy discovery of products and services that offers a cellular operator, based on a universal stimulus: music. 

The operator can upselling specific data plans to listen music while to link the RBT sales. The user can listen suggested music playlists, can read associated news related to local and global musical events, can comment, share with friends and vote for the songs of their choice.

• Skills

  • Listen music
  • Watch videos
  • News
  • Vimeo
  • Wistia
  • Vzaar
  • Viddler
  • Dailymotion
  • Youtube
  • Ustream
  • Yamgo
  • Deezer
  • Apple Music
  • Spotify
  • Napster Music
  • Google Play Music

Service Description

Keep talking, texting and browsing Prepaid customers without interruptions due to lack of balance.

We offer a comprehensive platform of micro-financial services based on zero balance products (ZBP), which enables cellular operators to offer to its prepaid users, lending small amounts of money or advances of products when they do not have balance in their accounts and does not have at hand conventional ways to recharge or simply have no money. It has a proven logic of risk analysis.

ZBP include loan or advance balance, loan or advance product, balance transfer, recharge and balance inquiry, balance or gift product.

• Skills

  • Risk analysis
  • Loan-Advance Balance-Product
  • Transfers
  • Gift